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Here is a link to all of our videos on YouTube. Here you will find many tutorials and overviews of many of our products. Please contact support@smallhd.com if you have any further questions.   https://www.youtube.com/c/smallhd/videos

Yes, we have tested the GH4 with all of our monitors, with great success. This includes 24 htz/24pfs.

You do need to make sure you enable the downconvert HDMI option in your GH4 menu system for the image to show up on your SmallHD monitor.

Troubleshooting tips:

If you are not seeing an image output from your GH4 – Try these things:

1. Plug your camera into an HDMI tv or computer monitor to see if an image appears on those other devices. If you do not get an image on the other devices the problem is probably in the camera or hdmi cable.

2. One way to improve compatibility is to turn on the camera and monitor first before connecting HDMI to the monitor.

The DP6 monitor had to be discontinued due to the fact that we were unable to get all the parts needed to continue to build them. We will do our best to continue to service your monitors as best as we are able with the parts that we have available. However, we are unable to fix every issue that you may encounter with your monitor. If you would like to send in your monitor for evaluation please contact support@smallhd.com.

If you are having trouble getting an SDI image from your Sony F55 Please try using SDI 3 or SDI 4 as your output. SDI 1 and SDI 2 can output a format that our monitors are not compatible with. If this solves your problem and you have further questions let us know. 

Please see the following video for more information:
We have made a video that shows how to achieve full screen on your Canon 5D Mark III:
Here are links to all of the DP6 Firmware releases to date. Latest Firmware (Factory reset required after installing Firmware 3.0)
3.0 Changelog 
Past Firmware   Install Instructions: Video: https://www.smallhd.com/videos/dp6-firmware-upgrade-how-to/ Important: Be VERY careful NOT to lose power during the update. We recommend you use the AC adapter or a fully charged battery. If the DP6 is powered OFF during the software update BEFORE the VERIFY begins, it will need to be sent back for repair. Associated shipping and repair costs are not covered by the DP6’s warranty. USB Drive: It is highly recommended that you use the drive provided by SmallHD. However, you can use a drive that is 4GB or less and formatted FAT32. NOTE: The drive should only contain ONE *.bin file, the *.bin downloaded from www.smallhd.com/support. ALWAYS delete the old *.bin from the USB drive before making the next update. You can have other files on the drive, but only one *.bin file.
  • Insert SmallHD USB drive into PC/Mac. Remove any existing .bin file from the drive.
  • Download the desired Firmware version from www.smallhd.com/support. Be sure to read the “Changelog/Issues” file. (See link to the right of the download)
  • Copy the *.bin file to the USB drive. The file must NOT be in a folder.
  • Safely Eject the USB drive from the PC/Mac.
  • Switch the DP6 OFF and plug the USB drive into the DP6’s USB port.
  • While pressing down on the DP6’s scroll wheel, Switch ON the DP6.
  • Once white text appears on the black screen, you can stop pressing the thumb wheel.
  • When prompted, switch the DP6 OFF and then back ON again. You how have new software. (If the DP6 “Hangs” during the “Verification” process, the update is complete and the DP6 can be switched OFF and ON again.
You may install the firmware in any order, however you may ONLY have one *.bin file on the drive at one time. If you experience any problems please contact us using the support form at www.smallhd.com/support  
Here are several links to all of the DP6 written documentation:
Video: https://www.smallhd.com/videos/dp6-firmware-upgrade-how-to/ Important: Be VERY careful NOT to lose power during the update. We recommend you use the AC adapter or a fully charged battery. If the DP6 is powered OFF during the software update BEFORE the VERIFY begins, it will need to be sent back for repair. Associated shipping and repair costs are not covered by the DP6’s warranty. USB Drive: It is highly recommended that you use the drive provided by SmallHD. However, you can use a drive that is 4GB or less and formatted FAT32. NOTE: The drive should only contain ONE *.bin file, the *.bin downloaded from www.smallhd.com/support. ALWAYS delete the old *.bin from the USB drive before making the next update. You can have other files on the drive, but only one *.bin file.
  • Insert SmallHD USB drive into PC/Mac. Remove any existing .bin file from the drive.
  • Download the desired Firmware version from www.smallhd.com/support. Be sure to read the “Changelog/Issues” file. (See link to the right of the download)
  • Copy the *.bin file to the USB drive. The file must NOT be in a folder.
  • Safely Eject the USB drive from the PC/Mac.
  • Switch the DP6 OFF and plug the USB drive into the DP6’s USB port.
  • While pressing down on the DP6’s scroll wheel, Switch ON the DP6.
  • Once white text appears on the black screen, you can stop pressing the thumb wheel.
  • When prompted, switch the DP6 OFF and then back ON again. You how have new software. (If the DP6 “Hangs” during the “Verification” process, the update is complete and the DP6 can be switched OFF and ON again.
You may install the firmware in any order, however you may ONLY have one *.bin file on the drive at one time. If you experience any problems please contact us using the support form at www.smallhd.com/support
First set a Multi-Meter to DC Voltage and confirm that your leads are correct. Plug your D-Tap cable into your battery. Put the Red Probe into the center of the D-Tap Barrel Plug and the Black Probe on the outside of the Barrel Plug. If your battery is set up correctly you will be getting a +12 Volt readout. If you battery has the wrong polarity you will be getting a -12 Volt readout. If you plug the Barrel Plug into the monitor with a -12 Volt reading you will damage your monitor by burning up the Motherboard and possible the LCD Panel, which are not covered under your warranty. Here is a link to a short video that will show you how to test the polarity: