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phone: 919.439.2166
9:30am to 5:30pm EST

SmallHD Video Page
Here is a link to all of our videos on YouTube. Here you will find many tutorials and overviews of many of our products. Please contact support@smallhd.com if you have any further questions.   https://www.youtube.com/c/smallhd/videos
DP6 firmware files
Here are links to all of the DP6 Firmware releases to date. Latest Firmware (Factory reset required after installing Firmware 3.0)
3.0 Changelog 
Past Firmware   Install Instructions: Video: https://www.smallhd.com/videos/dp6-firmware-upgrade-how-to/ Important: Be VERY careful NOT to lose power during the update. We recommend you use the AC adapter or a fully charged battery. If the DP6 is powered OFF during the software update BEFORE the VERIFY begins, it will need to be sent back for repair. Associated shipping and repair costs are not covered by the DP6’s warranty. USB Drive: It is highly recommended that you use the drive provided by SmallHD. However, you can use a drive that is 4GB or less and formatted FAT32. NOTE: The drive should only contain ONE *.bin file, the *.bin downloaded from www.smallhd.com/support. ALWAYS delete the old *.bin from the USB drive before making the next update. You can have other files on the drive, but only one *.bin file.
  • Insert SmallHD USB drive into PC/Mac. Remove any existing .bin file from the drive.
  • Download the desired Firmware version from www.smallhd.com/support. Be sure to read the “Changelog/Issues” file. (See link to the right of the download)
  • Copy the *.bin file to the USB drive. The file must NOT be in a folder.
  • Safely Eject the USB drive from the PC/Mac.
  • Switch the DP6 OFF and plug the USB drive into the DP6’s USB port.
  • While pressing down on the DP6’s scroll wheel, Switch ON the DP6.
  • Once white text appears on the black screen, you can stop pressing the thumb wheel.
  • When prompted, switch the DP6 OFF and then back ON again. You how have new software. (If the DP6 “Hangs” during the “Verification” process, the update is complete and the DP6 can be switched OFF and ON again.
You may install the firmware in any order, however you may ONLY have one *.bin file on the drive at one time. If you experience any problems please contact us using the support form at www.smallhd.com/support  
How do I update the firmware on my DP6?
Video: https://www.smallhd.com/videos/dp6-firmware-upgrade-how-to/ Important: Be VERY careful NOT to lose power during the update. We recommend you use the AC adapter or a fully charged battery. If the DP6 is powered OFF during the software update BEFORE the VERIFY begins, it will need to be sent back for repair. Associated shipping and repair costs are not covered by the DP6’s warranty. USB Drive: It is highly recommended that you use the drive provided by SmallHD. However, you can use a drive that is 4GB or less and formatted FAT32. NOTE: The drive should only contain ONE *.bin file, the *.bin downloaded from www.smallhd.com/support. ALWAYS delete the old *.bin from the USB drive before making the next update. You can have other files on the drive, but only one *.bin file.
  • Insert SmallHD USB drive into PC/Mac. Remove any existing .bin file from the drive.
  • Download the desired Firmware version from www.smallhd.com/support. Be sure to read the “Changelog/Issues” file. (See link to the right of the download)
  • Copy the *.bin file to the USB drive. The file must NOT be in a folder.
  • Safely Eject the USB drive from the PC/Mac.
  • Switch the DP6 OFF and plug the USB drive into the DP6’s USB port.
  • While pressing down on the DP6’s scroll wheel, Switch ON the DP6.
  • Once white text appears on the black screen, you can stop pressing the thumb wheel.
  • When prompted, switch the DP6 OFF and then back ON again. You how have new software. (If the DP6 “Hangs” during the “Verification” process, the update is complete and the DP6 can be switched OFF and ON again.
You may install the firmware in any order, however you may ONLY have one *.bin file on the drive at one time. If you experience any problems please contact us using the support form at www.smallhd.com/support
What is the most recent DP6 firmware?
DP6 Latest Firmware:
https://www.smallhd.com/support
 
How do I fix a black screen or inverted colors on HDMI?

To fix this, do a factory reset under System in the menu. Once the monitor restarts, you may see weird colors on the screen. If so, just reboot the monitor and this will return the monitor to normal.

 

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