The B-Stock inventory is very limited; we expect these items will sell out very quickly. If you would like to return your new monitor, the standard return policy applies. You have 30 days to return a new item, and the refund if subject to a 12% restocking fee. If you decide to return your new monitor, please contact Customer Support to set up a Return Authorization. While we cannot reserve a B-Stock monitor for you while we wait for your return, we will do our best to make the process as quick as possible.
No, each monitor will have some sort of flaw or issue. They will just be shipped randomly, and you will not be able to choose the type of issue your monitor has.
We will not be offering SDI upgrades on B-Stock monitors at the time of purchase.
The B-Stock monitors will be supported by a 90 day limited hardware warranty, with the exception of the LCD panel. Since many B-Stock monitors already have dead pixels or flaws on the LCD, you will not be able to have the LCD replaced under warranty.
Any B-Stock monitor purchased will work exactly as if it were a new monitor. It will just have minor physical imperfections. All of the features and functions you have come to love in SmallHD products will be present.
- Slight dings/scratches on the external body of the monitor
- 1-5 dead pixels on the LCD panel (out of ~2,000,000 pixels)
- Slightly dimmer panel brightness (700+ nits vs. 1000 nits for the 702 Bright)
A B-Stock monitor can have up to 5 dead pixels out of a total 1,024,000 pixels.
Currently our B-Stock items include:
- DP4 Monitors
- AC7- LCD HDMI
- AC7-LCD SDI
- DP7- Pro LCD
This is a limited time sale that will end when we sell out of B-Stock monitors.