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With some cameras, the top 1/4 to 1/8 of the image will appear like it is lagging behind or tearing. The reason for this is hardware related and cannot be fixed with a firmware upgrade. This often happens when using SDI signal and flipping the image. The only solution is to keep the image in the un-flipped orientation.
Here is a link to all of our videos on YouTube. Here you will find many tutorials and overviews of many of our products. Please contact support@smallhd.com if you have any further questions.   https://www.youtube.com/c/smallhd/videos
We cannot guarantee that your SmallHD monitor will be compatible with every other field monitor. There are currently known issues with SmallHD monitors being compatible with Flanders monitors. If you find that your SmallHD is not compatible with another monitor, please contact support@smallhd.com. Refer to our return policy for returns for refund.

Yes, we have tested the GH4 with all of our monitors, with great success. This includes 24 htz/24pfs.

You do need to make sure you enable the downconvert HDMI option in your GH4 menu system for the image to show up on your SmallHD monitor.

Troubleshooting tips:

If you are not seeing an image output from your GH4 – Try these things:

1. Plug your camera into an HDMI tv or computer monitor to see if an image appears on those other devices. If you do not get an image on the other devices the problem is probably in the camera or hdmi cable.

2. One way to improve compatibility is to turn on the camera and monitor first before connecting HDMI to the monitor.

If you are getting no signal or a flashing signal on your AC7 with the 5D MKIII follow these instructions.

1. Disconnect your HDMI cable from the monitor.

2. Enter your camera’s menu system.

3. Go to the Blue Play button menu in the camera.

4. Go to the 3rd Tab on this menu.

5. Scroll down to the Ctrl over HDMI setting and set it to Disable.

6. Exit the menu and put the camera in live view.

7. Once an image appears on the back of the camera attach it via HDMI to the AC7.

8. On your AC7 open the menu and select input.

9. Set the input on the monitor to HDMI (Even if it already should be in HDMI).

10. The monitor should now have an image.

Below you will find some links that may be useful if you own an AC7.


You can view the Quick start guide for the AC7 by following this link: https://www.smallhd.com/support/docs/AC7-Quickstart.pdf

SmallHD now offers an Anton Bauer QRC-DIGITAL Battery Plate, that is ready to attach directly to your AC7 Battery Adapter Plate. Our Anton Bauer Plate will come with the SmallHD Power Barrel already installed for easy installation.  You can find more information here: http://store.smallhd.com/Store/AC7-Accessories/Anton-Bauer-QRC

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